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The Popcorn Factory Website Review & Ratings + The Popcorn Factory Coupons

The Popcorn Factory: Products & Services

For over 30 years, The Popcorn Factory has served customers delicious popcorn and sold gift tins, baskets, towers, and more for all occasions including thank you, just because, congratulations, and more.  The Popcorn Factory allows customers to shop according to product and fantastic flavors.  Customers can also find sports themed gifts at Thepopcornfactory.com

The Popcorn Factory: Company Background

For more than 30 years, The Popcorn Factory has been the popcorn authority with their impressive collection of crowd pleasing gifts and great tasting snacks. The Popcorn Factory starts with the finest corn grown in the United States and transform each kernel into premium popcorn using 100% corn oil and infusions of the very tastiest flavors. The Popcorn Factory pops over one million pounds of popcorn per year in many great tasting gourmet flavors including a premium chef inspired collection. And all of the popcorn sold by The Popcorn Factory is Kosher. 

The Popcorn Factory: Customer Feedback & Reviews

What do customers have to say about products and customer service from The Popcorn Factory?  Here are a few comments from customers around the Web.

“I’ve never ordered or heard about the Popcorn Factory, But I found them on the internet searching for a little something different and special for my mom on mothers day.so I decided to give them a chance. They had gifts that we different than the everyday gift of flowers which I was getting bored with. The hardest part of their website was trying to decide what to order. They had so many gifts in my price range, which made my husband and I very pleased. I ordered a 6-tier smily face box set for my mother for Mother’ Day. It seemed to have the variety of treats that I thought my mom would enjoy. I scheduled for it to be delivered on the May 11th. It arrived as scheduled and my mom was tickled! She lives in Kansas & I in Texas so I always try to get her something unexpected. She was so happy with the look of the product as well as the food inside. I heard the delight in her voice and anything that makes my mom smile is good enough for me. Thank you for helping me make this Mother’s Day special for the most important woman in my life! I will order from The Popcorn Factory again.”- Epinions

“Horrible customer service! They deleted my addresses from last year. No problem, I will just reregister. I did and placed an online order for Christmas. The calendar on their site would only let you pick a date up to December 7. That is too early. So I called again and was told it was a glitch. Just place the order and wait 30 minutes, then call back. I did and sat on the phone for 30 minutes while the changed the dates of delivery on my orders. Then I checked the order online and saw they missed one. So I called again and told them of the troubles I had. She argued with me. So I cancelled the order. She said fine. They had already charged me and it would take 10 business days to get it back. Be very leary about this company. Watch your credit card on this site!”- Fat Wallet

“I have always had a good experience purchasing from this company. I have ordered at different times of the year; Christmas, Halloween, birthdays, for my children during finals at college, etc. I have always been pleased with my orders. They arrive on time and in good condition. The tins are colorful and the food is fresh and tastes good.”-Epinions

The Popcorn Factory: Business Credibility & Trustworthiness

On a grading scale of A+ to F, The Popcorn Factory received an A+ rating with the Better Business Bureau.  The Popcorn Factory has been BBB accredited since March 1, 2005.  Within the last three years, there have been 16 complaints filed against The Popcorn Factory, and 8 complaints have been filed within the last 12 months.  Reasons for these complaints include the following.

  • Advertising and sales issues       2
  • Delivery issues                                 3
  • Problems with products and services     11
The Popcorn Factory: Website Popularity & Google Ranking

Thepopcornfactory.com has a Google Page Rank of 4 out of 10.  Thepopcornfactory.com has a global Alexa traffic rank of 180,893, and an American traffic rank of 60,064.  There are currently 766 sites linking into Thepopcornfactory.com.  Based on Internet research, Thepopcornfactory.com is more frequently visited by college educated women who are in the age range of 35-44 who have children and visit the site from home. 

The Popcorn Factory: Social Media Presence

You can stay connected with The Popcorn Factory to get the latest news on new products, special offers, and other promotions by following The Popcorn Factory on Facebook, Twitter, and Pinterest.   When you “like” The Popcorn Factory on Facebook, you will have a chance to win free popcorn each week! 

The Popcorn Factory’s Facebook page has 50,487 likes, and 282 people are currently talking about them.  There are currently 1,087 people following The Popcorn Factory on Twitter.  The Popcorn Factory’s Pinterest page has 351 followers, 24 boards, 571 pins, and 282 likes.  You can also receive updates from The Popcorn Factory sent straight to your inbox. 

The Popcorn Factory: Website Security & Safety

Protecting your privacy and personal information including credit card number is a top priority at Thepopcornfactory.comThepopcornfactory.com uses SSL encryption technology to protect your personal information from being decoded, altered, and misused by hackers.  During checkout, you will notice the letters “https” in the address bar of your Internet browser.  This is an indication to customers that they are shopping on a secure website. 

The Popcorn Factory: Pricing & Packages

Pricing of items sold by The Popcorn Factory will vary.  The Popcorn Factory allows you to shop according to highest and lowest price.  The following chart gives examples pricing of products sold by The Popcorn Factory. 

Item

Price

Clear Favorites

$9.99-$19.99

Celebration Canisters

$14.99

Popcorn Baseballs and Soccer Balls

$24.99-$59.99

Popcorn Ball Decoration Kit

$24.99-$59.99

Tulips Popcorn Tins

$24.99-$59.99

The Popcorn Factory: Shipping Rates & Policies

Orders will be shipped through UPS or United States Postal Service.  If you wish to have your order delivered on a specific date, The Popcorn Factory suggests that you select Overnight Delivery.  Shipping and handling charges are based on the total cost of merchandise.  The Popcorn Factory provides a chart which compares shipping methods, merchandise totals, and delivery costs.  This helpful chart can found under the Shipping and Delivery link.  Delivery times will vary depending on shipping methods and destination.

The Popcorn Factory: Payment Methods Accepted

The Popcorn factory accepts all major credit cards including Visa, Master Card, American Express, and Discover.  You may also pay for your order via Bill Me Later. Sales tax will be charged to customers who live in Illinois, New Mexico, Ohio, Oklahoma, New York, and Virginia.  After you have placed your order, you will receive an email confirmation notifying you that your order has been placed.  Be sure to keep a copy of your email confirmation and packaging slip in case there is a problem with your order. 

The Popcorn Factory: Returns, Refunds & Exchange Policy

The Popcorn Factory guarantees 100% satisfaction.  If you are not completely satisfied with your purchase, you may contact customer service at 1-888-216-0235 , and they will issue a refund, exchange, or store credit. 

If you wish to cancel your order, The Popcorn Factory can cancel it as long as it has not been delivered or on its way.  If your order has been sent out for delivery, The Popcorn Factory will not be able to cancel it.  To cancel your order, you must immediately contact customer service at 1-888-216-0235. 

The Popcorn Factory: Product images & screenshots
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